Privacy Policy

1. Introduction

Radiance Framework (we, us, our) is committed to protecting your privacy and ensuring the confidentiality of your personal data. We adhere to the principles of data protection by design and by default. We process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) (RS 235.1), the Ordinance (RS 235.11), and, where applicable, the EU General Data Protection Regulation (GDPR).

By accessing and/or using our website and associated services, you acknowledge that you have read this Privacy Policy and agree to the processing practices described herein.

2. Controller

The data controller responsible for processing your personal data in connection with this website is:
Radiance Framework
Blue Tree Advisors SARL
Geneva, Switzerland
contact@bluetreeadvisors.ch

3. Purposes of Collection & Legal Basis

We collect and process your personal data for the following purposes:

  • To provide you with access, relevant information and support regarding our services (contractual/legal basis)
  • To communicate with you (e.g., enquiries, newsletters, event registrations) (consent/legitimate interest)
  • To manage and improve our website and services (legitimate interest)
  • To comply with legal or regulatory obligations (legal basis)

4. Types of Personal Data Collected

Depending on your usage and interaction with our website and services, we may collect:

  • Identification and contact data (name, email address, phone number, company, role)
  • Communication data (messages, support queries)
  • Usage and technical data (IP address, browser type/version, device type, operating system, time zone, page visits, click-stream data)
  • Marketing and subscription preferences
    We do not intentionally collect sensitive personal data (e.g., health, race, sexual orientation) unless explicitly provided by you with consent.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies (web-beacons, pixels) to enhance user experience, analyse site traffic, and support marketing activities. You can configure your browser to refuse cookies or be notified of them; however this may limit certain functionalities of the site.

6. Disclosure of Personal Data

We may disclose your personal data to:

  • Service providers (IT hosting, analytics, mailing) acting on our behalf under confidentiality agreements
  • Third parties to whom we may transfer our business or assets (in which case user data may form part of such transferred assets)
  • Legal or regulatory authorities when required by law or to protect our rights

Any third-party data transfers are subject to appropriate safeguards (e.g., standard contractual clauses) where required.

7. International Transfers

If your personal data is transferred outside Switzerland or the European Economic Area (EEA), we ensure that adequate safeguards are in place (e.g., legally approved data transfer mechanisms) in order to protect your rights and data.

8. Data Retention

We retain your personal data only for as long as needed to fulfil the purposes described (e.g., service provision, legal obligations, contract fulfilment). Once the data is no longer necessary, we will either delete or anonymise it.

9. Your Rights

As a data subject you have the right to:

  • Access your data (confirm whether we are processing it)
  • Request correction or deletion of incorrect or incomplete data
  • Object to or restrict processing based on our legitimate interest
  • Withdraw consent at any time (without affecting the lawfulness of prior processing)
  • Lodge a complaint with the relevant supervisory authority (e.g., Swiss FDPIC or EU national body)

To exercise these rights, please contact us contact@radianceframework.org with the subject line “Data Protection”.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, alteration, access or disclosure. However, transmission over the internet is never entirely secure, and we cannot guarantee absolute security, sending data is done at your own risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The “Last updated” date at the top will indicate when changes took effect. We recommend you revisit this page periodically. If required by law, we will notify you and obtain consent before material changes.

12. Contact

If you have any questions or concerns regarding this Privacy Policy or how your personal data is processed, please write to us at:
Radiance Framework
contact@radianceframework.org